General Questions


Q: How do I use Green Coffee Products?

A: Simply take 1 dose (1-3 capsules) in the morning 30 minutes before eating breakfast and another dose
(1-3 capsules) in the evening 30 minutes before eating dinner. It is as simple as that!

Q: Is it safe?

A: Yes. Green Coffee products are 100% all natural supplements which mean they do not contain any chemicals or artificial stimulants. Studies have shown Green Coffee works without any known side effects.

Q: Who uses Green Coffee Products?

A: In a nutshell, everybody. Green Coffee Products can be used by women, men, and even elderly people. Regardless of whether you need to lose 5 or 35 pounds, this product can work for you!

Q: Do I have to exercise and diet in order to see results?

A: The studies on Green Coffee have shown that people that take 10 Grams of Green Coffee Extract per day can reduce their future body weight by up to 35% without any additional dieting or exercise.

Q: How long will it take to see results?

A: Most Green Coffee product users can experience an average of 10lbs weight loss in the first 30 to 45 days.
Although dieting and exercise will enhance your results you experience in a shorter period of time.
Most dieters will reach their optimal weight levels within 90 to 120 days.

Q: How long can I keep using Green Coffee Products?

A: Green Coffee Products are 100% All Natural supplements so there are no restrictions on the length of time you can take advantage of the many health benefits that it offers. Most dieters continue using Green Coffee even after they have achieved their weight loss goals as they find it easier for their bodies metabolism to adjust to their new weight and caloric intake.

Q: What is in the Green Coffee Product formula?

A: Green Coffee is an All Natural supplement in which its proprietary formula was developed by physicians by utilizing the entire raw green coffee bean along with super fruits and small amount of caffeine to achieve the long lasting benefits that it provides to dieters.

Q: Who developed Green Coffee Products?

A: Green Coffee Products are a proprietary patented formula that was developed by physicians over years of studies and progress in perfecting the formula for dieters all of over the world to take advantage of!


Billing Questions?

Q: What will show on my bank or credit card statement?

A: You will see Green Coffee Diet: GCoffeeDiet, which is the descriptor that will be provided to your banking institution to provide on your statement. If you have any questions please contact our customer support staff or submit a message through our online support center and our support team would be happy to assist you.

Q: I am not sure what I was billed for?

A: If you feel you were incorrectly billed or have questions about your billing you can always contact our customer support center through our message board or by phone between the hours of 6am–6pm PST Monday –Friday and we would be happy to assist you in answering any billing questions.


Cancellation Questions?

Q: Can I cancel my order anytime?

A: Yes, if you would like to cancel any future orders, Simply contact customer support between the hours of 6am-6pm PST Monday – Friday and request your order to be cancelled. Cancellation of an existing order or future order is recommended to be completed 2 business days prior to shipment being scheduled to insure cancellation is complete prior to shipment.

Q: How can I cancel?

A: Simply contact customer support by phone between the hours of 6am-6pm PST Monday –
Friday and request your order to be cancelled.


Refund Questions?

Q: How do I get a refund?

A: Our customers our extremely important to us and if for any reason you would like to request a refund for your most recent product order Simply contact our customer support center by phone to request an RMA number and just send back your unopened product order for a refund in accordance to our cancellation and refund policies. We suggest sending all refund requests with a delivery confirmation to insure your returned product was received by our shipping department to be processed.

Q: How long does it take to see my refund credit in my account?


A: We try to process all refund requests within 7-10 business days from the time they are received by our shipping department, although depending on your banking institution please allow up to 30 days for you to see your credit on your statement. To insure delivery time we request all returns to be delivered with a delivery confirmation and have an RMA number attached to apply the return to your account.

For additional questions please contact our helpful customer support staff by phone or message board and they would be happy to address your questions!

Thank You for Your Business!



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